Video evidence online supports claims made by two Taco Bell customers that a store manager poured boiling water on them.
The customers are suing the company, and their attorneys shared the videos. The lawsuit was filed July 13 in Dallas County Circuit Court.
Video footage from the Taco Bell in Dallas, where the incident occurred on June 17, shows a store employee holding a bucket and pouring liquid onto people.
The lawsuit states that a customer, Brittany Davis, accompanied by her 16-year-old niece, complained about their order at the drive-through, and after entering the store and confronting employees, they were doused with boiling water.
The complaint says that the boiling water saturated their clothes, causing severe burns. Brittany had multiple seizures and had to be sedated and intubated before being airlifted to a ICU burn unit.
Brittany’s injuries allegedly include “deep burns on her chest and stomach with significant damage to her brain function due to the seizures causing her to lose some of her memory.”
Her niece suffered “severe burns to her face, chest, legs, arms, and stomach,” which are expected to result in facial discoloration and scarring, according to the complaint.
“Why did these innocent victims have to suffer life-altering burns and psychological trauma over a TACO?!,” attorney, Ben Crump tweeted after sharing the video footage. “There’s NO excuse for the actions of the store employees & management. We need a full investigation into this violence & why an employee had a firearm on Taco Bell property!”
The lawyer alleges that one employee appeared to show a gun.
Ben Crump gained notoriety when he represented the family of George Floyd. He is representing Brittany Davis along with attorney Paul Grinke.
Referring to the incident, Grinke said, “She didn’t back down, but she didn’t raise her arms, she didn’t try to attack anyone. And at that point they were doused with boiling water.”
Taco Bell responded that they have contacted the owner of the franchise where the incident occurred, but they were not able to comment on the lawsuit.