On October 17, 2023, an 18-year-old woman fell onto the subway tracks in New York City at the Jackson Heights-Roosevelt Avenue 74th Street subway station in Queens around 6:40 a.m. She was struck by an oncoming train and pronounced dead at the scene.

The individual was identified as Jessica Marleny Ajtzac Guarcas from Guatemala. Having resided in the United States for the past two years, she was working at a restaurant in Queens. 

Surveillance videos from the station showed Guarcas standing on the platform with her hands tucked in her pockets. She collapsed and fell onto the tracks just as a Manhattan-bound E train was approaching.

Multiple sources, including witnesses and the surveillance footage, suggest that Guarcas might have experienced a medical episode leading to her fall. While specifics regarding this episode have not been disclosed, her family has mentioned a pre-existing medical condition. The family has not released more details but did note that she had felt unwell recently. However, they did not expect such an abrupt incident.

Despite the train operator’s prompt attempt to stop the train after observing Jessica’s fall, the train did not stop in time. Officials, after examining the video footage, ruled out any foul play or criminality in the incident.

There was initial confusion about the victim’s age. Initial reports incorrectly mentioned her as ten years old. Transit officials later confirmed her age to be 18 following a detailed review.

The incident caused delays for commuters, but regular service on these lines resumed later in the day. The Metropolitan Transportation Authority provided timely updates.

Investigations regarding the cause of the sudden medical episode are ongoing. The New York City Transit President conveyed condolences, emphasizing the importance of safety for all using the city’s transit system.